FAQS
Here are some of the most frequently asked questions we receive. However, if your enquiry isn’t addressed here, feel free to contact us directly at
customerservice@stitches.ae
We base our sizing on standard UK children’s sizing by using a child’s full height in centimetres. For older children, we follow UK standard sizing. Our sizing chart can be viewed on each product page.
All uniforms can be purchases in-store at either our Dubai or Sharjah branch. Please visit out contact us page to find the locations of our stores. Please note, our Dubai store stocks uniforms only for Dubai school and our Sharjah store stocks uniforms only for our Sharjah schools.
We deliver all orders placed before 12pm the next day. Any orders placed after 12pm will be delivered in 2 days. During our peak period, at the beginning of the school year, deliveries take longer.
We offer in-store pickup. When ordering, please select collect in-store and your order will be prepared for collection in store.
Orders can be exchanged in-store or by contacting our team via our Contact Us page or by emaicustomerservice@stitches.ae
Unfortunately we are unable to order returns on personalised or embroidered items.